FAQ

Frequently Asked Questions (FAQ)

_{1. What types of drinkware do you print on?}

We offer custom printing on a wide variety of drinkware including mugs, tumblers, water bottles, glassware, travel mugs, and more. Check our product catalog for available styles and sizes.

_{2. What printing methods do you use?}

We use high-quality dye-sublimation printing technique for our stainless steel drinkware, and UV DTF and premium vinyl decals on plastic drinkware, depending on the material and design requirements. All methods ensure vibrant, long-lasting prints.

_{3. Is there a minimum order quantity (MOQ)?}

We have low minimum order quantities, starting from as little as 1 piece for most items. Bulk discounts are available for larger orders.

_{4. Can I print my own design or logo?}

Absolutely! You can upload your artwork, logo, or design directly on our website. Make sure the file is high-resolution (preferably PNG, SVG, or PDF) for the best results.

_{5. Do you offer design help?}

Yes! If you need assistance creating or refining your design, our in-house design team is happy to help. Basic design support is free with your order.

_{6. How long does it take to process and ship my order?}

Standard production time is 2-3 business days. Shipping times depend on your location and selected delivery method. Rush production is available for urgent orders—just let us know!

_{7. Can I get a quote before placing a large order?}

Absolutely! Please click the button below to fill up the form.

_{8. Can I see a sample before placing a large order?}

Yes, we offer sample printing so you can check the quality before placing a bulk order. Please reach out for pricing and turnaround time.

_{9. What is your return or refund policy?}

Pre-Designed Products may be returned or exchanged within 14 days of delivery if they are unused and in original packaging.

Custom Products are non-refundable and non-returnable unless damaged or defective upon arrival.

Damaged or Incorrect Items:

• If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with photos of the item and packaging. We will gladly replace it or issue a refund.

_{10. Do you offer wholesale or corporate discounts?}

Yes! We work with businesses, event planners, and resellers. Contact us for a custom quote based on your project’s size and needs.

_{11. Do you ship internationally?}

Currently, we ship within US and select international destinations. International shipping costs and times will vary based on location.